Job Openings >> Operations Coordinator
Operations Coordinator
Title:Operations Coordinator


This position will serve as part of the Leadership Team of the organization and be responsible for oversight of operations in three areas: accreditation and contract compliance, training, and strategic planning. This includes overall project management and administrative coordination for these areas. This position will develop processes and procedures that impact the organization as a whole.

Essential Duties:

  • Promote and monitor compliance with requirements and standards established by accrediting or licensing agencies, regulatory agencies and state or federal law.
  • Partner with Program Directors to implement policies and procedures necessary for accreditation standards.
  • Be responsible for the preparation and timely submission of any and all forms required by local, state, and federal organizations for operating residential facilities.
  • Management of project resources, metrics, outcomes, and communications.
  • Oversee quality assurance compliance and completion.
  • Ensure appropriate records of program services provided are documented by direct care staff as necessary to align with standards.
  • Coordinate with human resources on employment issues as it pertains to compliance, training and accreditation standards and requirements.
  • Provide strategic leadership to evaluate existing systems of operations and work with program directors to implement improvements.
  • Work with leadership team and board to develop detailed action plans and benchmarks for implementation of strategic plan.
  • Participate in the research of topics and emerging trends as related to operational effectiveness.
  • Other duties as assigned to meet the organizations goals.


  • Minimum of Bachelor’s Degree in business or organizational effectiveness, or equivalent experience preferred.

Knowledge and Experience:

  • Excellent computer skills in Microsoft Office Suite with a working knowledge of Excel
  • Strong customer service skills with ability to communicate in a professional manner with a wide range of people, including staff, volunteers, and clients.
  • Strong skills in planning, organization, evaluation, and written/oral communications.
  • Initiative, reliability, dependability, and maintenance of confidential matters.
  • Ability to handle multiple projects with overlapping deadlines.
  • Ability to keep accurate records and files.
  • Ability to exercise independent judgment and discretion when handling potentially confidential or sensitive matters.
  • Strong time management skills; ability to take initiative to solve problems and work with minimal supervision.
  • Continuously work as a team member and willingness to work with other teams.
  • Ability and willingness to continually improve technical expertise.
  • Must comply with organization’s policy of automobile insurance; must have a valid driver’s license and personal automobile insurance coverage.
  • Professional work attitude/manner and appropriate work attire.

Physical/Mental Essential Requirements:

  • Walking, standing, bending, stooping, reaching, moderate lifting and carrying (up to thirty (30) pounds).
  • Full range of body motion including manual and finger dexterity and eye-hand coordination.
  • Requires corrected vision and hearing to normal range.
  • Ability to sit at a computer work station for extended periods of time.
  • Occasional need to stand for long periods of time.
  • Ability to focus on detail and accuracy of work product.
  • Work is performed primarily in a non-smoking office environment, though travel may expose employee to inclement weather conditions.
  • Occasional high stress may be experienced in dealing with clients, staff and volunteers.
YWCA is an EEO/Vets/Disabled employer that offers a full range of benefits for it's full-time employees.
This opening is closed and is no longer accepting applications
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